DELIVERY AND RETURN AGREEMENT

ARTICLE 1 - SELLER
Title: MERT HASKAN, hereinafter referred to as the SELLER.
Address: FENERBAHÇE MAH. İĞRİP SK. NO: 13 İÇ KAPI NO: 1 PK:34726 KADIKÖY/ISTANBUL
Phone: +90 536 978 88 89
E-mail: info@wishturkiye.com

ARTICLE 2 - SUBJECT
The subject of this agreement is the sale and delivery of the product ordered electronically by the CONSUMER from the SELLER's website "www.wishturkiye.com," the characteristics and sale price of which are specified below. The agreement aims to determine the rights and obligations of the parties in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on the Principles and Procedures of Distance Contracts.

ARTICLE 3 - PRODUCT SUBJECT TO THE AGREEMENT
The type, quantity, brand/model, color, and sales price of the product(s) are as specified on the website.

ARTICLE 4 - GENERAL PROVISIONS
4.1- The CONSUMER declares that they have read and understood the basic characteristics of the product(s), the sale price, payment methods, and delivery-related preliminary information available on the SELLER's website and that they have given the necessary electronic confirmation.
4.2- The physical product(s) subject to the agreement will be delivered to the CONSUMER or to the person/institution indicated by them, within the time specified in the preliminary information on the website, depending on the distance from the CONSUMER’s place of residence, without exceeding the legal 30-day period.
4.3- The virtual/software product(s) subject to the agreement will be delivered electronically to the CONSUMER under their membership account on the SELLER's website or via a link sent to the CONSUMER's registered e-mail address, within the legal 30-day period, without exceeding this limit. No physical shipment will be made for this type of product.
4.4- The SELLER is responsible for delivering the virtual/software product(s) in accordance with the specifications indicated in the order, along with any user manuals if available.
4.5- For the delivery of the product, the signed copy of this agreement must be delivered to the SELLER or the CONSUMER must have electronically confirmed the order through the SELLER's website or via the confirmation e-mail sent to the CONSUMER's registered e-mail address. The product's price must also be paid by the CONSUMER using their preferred payment method. If the product price is not paid or is canceled in bank records for any reason, the SELLER is released from the obligation to deliver the product.
4.6- After the product has been delivered, if the CONSUMER's credit card is unlawfully used by unauthorized persons due to no fault of the CONSUMER, and the bank or financial institution does not pay the product price to the SELLER, the CONSUMER must return the physical product within 3 days if it has been delivered to them. If the product is virtual/software, the SELLER has the right to immediately deactivate the license key. In such cases, the CONSUMER is responsible for shipping costs related to returning physical products.
4.7- If the SELLER cannot deliver the product within the specified time due to force majeure or extraordinary circumstances, such as bad weather conditions, transportation disruptions, etc., the SELLER must inform the CONSUMER. In such cases, the CONSUMER has the right to cancel the order, exchange the product with an equivalent one if available, and/or delay the delivery until the obstructing situation is resolved. If the CONSUMER cancels the order, the amount paid will be refunded to them in full within 15 days.
4.8- Persons under the age of 18 cannot make purchases from the SELLER.
4.9- The SELLER is not responsible for any price errors arising from typographical or system errors.
4.10- The SELLER reserves the right to change or cancel the content, scope, and features of any product sold on its website.
4.11- If the order is completed, the BUYER is deemed to have accepted all the terms and conditions of this agreement.

ARTICLE 5 - RIGHT OF WITHDRAWAL
The CONSUMER has the right to withdraw from this agreement within 7 days from the delivery of the physical product(s) to them or to the person/institution they designate, in accordance with the rules specified in Article 6 of this agreement. To exercise the right of withdrawal, the CONSUMER must notify the SELLER by fax, e-mail, or phone within this period, and the product must not have been used, as per the terms of Article 6. In case the right of withdrawal is exercised, the physical product delivered to the third party or the CONSUMER must be returned with a cargo receipt and the original invoice. The product price will be refunded to the CONSUMER within 15 days following the receipt of the returned product. The CONSUMER is responsible for shipping costs related to the return of the physical product. No return will be accepted without presenting the original invoice.

ARTICLE 6 - PRODUCTS EXEMPTED FROM THE RIGHT OF WITHDRAWAL
Products that are inherently non-returnable, services, modules, single-use products, copyable software and programs, consumables, perishable products, products past their expiration date, and products offered as services are exempt from the right of withdrawal.

ARTICLE 7 - 7-DAY RETURN POLICY
According to the 7-day return policy applied by the SELLER within a campaign, the CUSTOMER has the right to return the product within 7 days. This 7-day return policy is valid only during the campaign period and does not apply when no return campaign is active.

ARTICLE 8 - COMPETENT COURT
In the implementation of this agreement, the Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Trade and the Consumer Courts in the SELLER's place of residence are authorized.